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I called Steve out to fix my pool heater. The company that installed it had come out before to fix it, but they replaced parts that were fine and charged me an outrageous price and then refused to acknowledge it wasn't even fixed. Steve hadn't worked on this type of unit before and he spent quite a few hours with the manufacturer working out the solution to the problem. He tried several things, but only charged me for the actual parts and labour that fixed it. He did clean, professional work and kept me in the loop at all times. I wouldn't hesitate to strongly recommend Steve for any job.
Very happy with Reynolds Gas Services work. Highly recommended to anyone in this area. Steve was very friendly, educated, and did a great job on our BBQ gas line. Before leaving, he walked me through the work he'd done. There was no mess left behind. He noticed the caulking around our light fixture near our gas line was worn out, and sealed it for us. Steve taught me how to turn on my BBQ (yes, I didn't know how) and he even helped out the next door neighbour when they hit a road-block with some outside landscaping. A quality job by a quality worker.
Business Reply May 9, 2012
WOW. Great Review! Thank you so much for this. It means alot to hear people appreciate the service I aim to provide.
total agreement with all others reviews.
I contacted multiple contractors to have a Gas Water Heater installed replacing an electric one. Steve provided a lot of information over the phone - very knowledgeable. He scheduled an onsite visit and said he would call later with pricing - he did not disappoint and was true to his word. Installation of the appliance was quick and exactly as ordered. Even when the Gas Company threw things off the rails with an inspection, Steve was out the next day to correct the small issue as well as offering to correct another contractors gas work. (Previously installed Gas Fireplace.) Steve does excellent work and pays close attention to details. Highly recommended.
Business Reply January 11, 2012
Very nice review. I appreciate your positive feedback, it really helps my business suceed.
Steve installed a gas fireplace insert for us and his service was professional in every respect . He was very helpful over the phone and gave us some great tips on what to look for in a gas insert. He came out the very next day to inspect our existing fireplace - he was puctual and very personable. He installed our insert shortly after and did a great job. He is thorough in his work and very easy to deal with. We would highly recommend him.
Business Reply November 11, 2011
Thank you very much for your kind review. It helps bring me new customers, and I highly appreciate it!
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